Parking

The car park is open 24 hours a day

Parking at West Quay Retail Park

West Quay Retail Park has 700 spaces with allocated disabled spaces to make your stay here as convenient as possible.

Payment available via:

  • Coins
  • Contactless cards and devices including Apple and Android Pay
  • Phone- pay by phone location 801767
Pay by phone

Car Park Tariffs

Up to 1 hour

£1.00

Up to 2 hours

£1.50

Up to 3 hours

£2.50

Up to 4 hours

£3.50

Up to 5 hours

£4.00

Up to 6 hours

£5.00

Enforcement hours are between 8am to 8pm. Vehicles left overnight are at serious risk of theft or damage.

PARKING SCAM NOTICE

We’ve become aware of a scam targeting our parking payment systems. To ensure you don’t fall victim to this fraud, please follow these guidelines:

  1. Only use the official PayByPhone website or app to make payments.
  2. Scan QR codes only from official PayByPhone signage or our parking machines.
  3. Be cautious of any unfamiliar QR codes on parking machines.
  4. If you suspect a fraudulent QR code, please report it to our staff immediately.
  5. Our team regularly checks and removes unauthorised stickers, but your vigilance helps us combat this issue.

Remember: If you use an unofficial QR code, your payment may not be processed, potentially resulting in a Penalty Charge Notice (PCN).