The car park is open 24 hours a day
West Quay Retail Park has 700 spaces with allocated disabled spaces to make your stay here as convenient as possible.
Payment available via:
- Coins
- Contactless cards and devices including Apple and Android Pay
- Phone- paybyphone location 801767 (www.paybyphone.co.uk)
FREE parking every day for 30 minutes with a valid ticket (60 minutes after 6pm)
TARIFF
| Hour | Charge |
| Up to 1 Hour | £1.00 |
| Up to 2 Hours | £1.50 |
| Up to 3 Hours | £2.50 |
| Up to 4 Hours | £3.50 |
| Up to 5 Hours | £4.50 |
| Up to 6 Hours | £5.00 |
Enforcement hours are between 8am to 8pm. Vehicles left overnight are at serious risk of theft or damage.
PARKING SCAM NOTICE
We’ve become aware of a scam targeting our parking payment systems. To ensure you don’t fall victim to this fraud, please follow these guidelines:
- Only use the official PayByPhone website or app to make payments.
- Scan QR codes only from official PayByPhone signage or our parking machines.
- Be cautious of any unfamiliar QR codes on parking machines.
- If you suspect a fraudulent QR code, please report it to our staff immediately.
- Our team regularly checks and removes unauthorised stickers, but your vigilance helps us combat this issue.
Remember: If you use an unofficial QR code, your payment may not be processed, potentially resulting in a Penalty Charge Notice (PCN).
